Accessibility
Wheelchairs
The Meyerson Symphony Center has wheelchairs available for use by our patrons. These wheelchairs are located at the security station in the front lobby as well as lower lobby levels. Patrons may also call ahead to Meyerson Security at 214-670-3714 or the Meyerson Front of House Management at 214-670-7945 to reserve a complimentary wheelchair.
Mobility Impaired Accommodations and Access
Mobility impaired patrons have access to seating within the Meyerson Symphony Center as well as parking in the Arts District surrounding the Meyerson. This includes access to the Meyerson Lower Lobby level via garage parking on each level of the Dallas Arts District Garage beginning on level G4. Handicapped parking is also available in the Cathedral Garage beginning on level G3. Patrons needing assistance may also utilize valet parking services located at the Flora Street entrance as well the lower lobby level (Dallas Arts District Garage entrance accessible on the north side of the Meyerson via Pearl Street at Munger Street).
Seating
The orchestra terrace section of the concert hall has been designated as the handicapped seating area. Please note this seating area as a preference when inquiring about tickets with the Patron Services Center. The Meyerson has wheelchairs available for use by patrons located at the security station in the front lobby as well as lower lobby levels. Patrons may also call ahead to Meyerson Security at 214-670-3714 or the Meyerson Front of House Management at 214-670-7945 to reserve a complimentary wheelchair.
Infrared Listening System
The infrared listening device is a complimentary headset for the hearing impaired made available to patrons at each event. Infrared headsets may not be used in conjunction with hearing aids. However, infrared units are available that can be used with a hearing aid equipped with a T-Switch. A driver's license or photo ID is required to check out a unit and will be placed on hold until the unit has been returned.
Microphones located in the concert hall pick up the signal from the infrared device, which is fed to signal processing units and then to an infrared control transmitter. This transmitter takes the processed audio signal and modulates it into a carrier wave, amplifies it and sends it on to the 10 array emitters located in the concert hall. These emitters convert the subcarrier signal into harmless invisible infrared light, which is radiated throughout the concert hall seating areas where hearing impaired listeners may wear the infrared headphone receiver to hear the program.
